Customer Service

Where is my order?
You can check your order status online. Fill in username and password of information.
What is my membership number?
Forgot your member number? No problem. You can mail to us: service@cyclinggo.com
How to ask a question?
If you have any question, please mail to us: service@cyclinggo.com
Do you ship internationally?
Yes, we delivery all over the world.
How do you calculate tax costs?
No sales taxes will be charged regardless of what state you live in!
Online Payment Methods
We accept Paypal, one of the worlds safest and easiest way to pay online.
Do I need an account to shop at Cyclinggo.com?
Setting up an account will allow you to order without having to fill in your details every time you shop with us, and will give you benefits such as order tracking, regular newsletters, and (our favourite bit) exclusive offers, special deals and Cyclinggo.com Reward Points.
Can I have free shipping on my order?
Yes, Free shipping on all orders over 110 USD.
How long will delivery take?
We will always do our best to dispatch orders within one working day of receipt of order, except for items requiring advance orders as indicated on our Websites. Delivery is normally expected within 7 to 10 days of of our email confirming dispatch of your order.